CUSTOMER SERVICE

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The quality of Pentek's products and services will be immediately apparent. Our commitment to advanced decontamination technology is recognized throughout the world, and we stand ready to provide full product and service support.

Pentek maintains 24-hour customer service support worldwide to our customers. During off-hours, Pentek's technical support staff provides customers with immediate assistance anywhere, anytime of the day.

Through a well-established telecommunications network of telephone modems, e-mail, satellite pagers and voice mail, we promise a response to a call for help no later than 60 minutes after the initial inquiry. If customers make us aware in advance of operations during unusual or extended working hours, we can arrange to provide for a guaranteed 10 minute response time.

Primary Emergency Telephone: 1-412-973-1493
Toll Free Telephone: 1-888-8Pentek (1-888-873-6835)
Emergency FAX: 1-949-315-3440
Emergency E-mail:4129731493@txt.att.net

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